Active Learning Center

when i went there one of them took my favorite toy and never gave it back even when i asked

Poor staff-parent communication, frequent staff turn over- parents not informed of who is taking care of their child on any given day as teachers are moved around to accommodate staff shortages. Teachers have too many children so there is no one on one time. No plan for behavior issues- parents not informed of frequent/ongoing crying. Playground is tiny. Building is old and dark. Nap time is stretched to 2+ hours. There are a couple good teachers.

While our son LOVED his classroom teacher we had an issue with his bottle one morning when his teacher was out sick. One of the directors was supervising his class for the day and his bottle to formula count was off when we picked him up. When we asked for an explanation we were told "there was a mix-up and we don't know what happened". We were also not given an apology by this director. This was a substance put into our child's body & we will never know if he was given tap water, another child's formula/breast milk or something else. We feel there was lack of attention to the meal plan he had on file along with no remorse or sense of responsibility from the adult in charge that day.

our daughter had small issues at another area preschool so we moved her to this school. No more issues and her reading abilities have gone up exponentially. I would highly recommend this place for your young child. Very friendly staff and I trust them fully

Hi folks! My child is now 17 months old and has been enrolled at ALC since I returned to work from maternity leave. Throughout the period of time in which she has been enrolled at this facility I have become very displeased. I want to be very clear in stating that there are a few teachers there who are GREAT and were very GREAT at their jobs and this review is not personal towards them. It is simply an oversight of my experience with ALC in general. On numerous occasions, I received the daily report with false information. The nap time would always read 12-2 on every single sheet, every single day. As an attempt to see how accurate the information was that they were documenting, I picked her up early on the days that I could get off of work sooner.... only to find that she was still laying there asleep past 2 o'clock yet the form was already completed with the 12-2 time frame. Today...our last day....I pick her up early (at 2:45 to be exact) and there she is....sleeping....yet the daily report says 12-2 yet again! The reports also from time to time would have a diaper change written down when that time of day hadn't even gotten there yet. When asking why it was already prefilled I was told "because that's when she's due for a change". This is unacceptable to me. As a parent, I feel that it is very crucial to be able to trust and believe the feedback and documtation given on any child. Another issue I have had is the fact that my child was constantly sick while being there. While I COMPLETELY UNDERSTAND that children often times get sick when in an environment full of other children, I certainly began to doubt the sanitation procedures there and if they were following through with them. There is also a HUGE LACK OF COMMUNICATION! Do not expect upper management or anyone else to send a notice when there is an outbreak of something! They can send a notice about a tuition increase however they can't pass the word along that there has been an exposure to a communicable disease. Their policy for a child returning to daycare after being sick is absolutely ridiculous and is in no way what so ever in compliance with the center for disease control. When a doctor says a child can't return to the facility for one week due to an illness they contracted there and the facility allows children to return in 24 hours, well to me, that speaks volumes and definitely explains why kids stay sick. I need for my child to attend daycare as much as the next person does so that I can work however my child's well being and health comes first and foremost! The staff also failed to complete the incident reports. I sent various complaints to management about not receiving a report when warranted. When first experiencing these problems I tried giving the benefit of the doubt! I expressed concerns to upper management with little to no resolution. Needless to say two weeks ago I gave them my two weeks notice and am removing my child from this facility. I will forever appreciate and remember the staff members at this location that worked well with the kids and took their job seriously. If you are thinking about enrolling your child in this facility, I would seriously recommend that you give it some more thought. Best wishes to everyone!